Contact Details

Cancellation Policy

K Squared First Aid Training Ltd. - Cancellation and Rescheduling PolicyBy registering, you agree to these terms. Correspondence via email (admin@ksquaredfirstaid.com) or mail.Client CancellationsRefunds (minus processing & admin fees) based on: More than 5 Days Before: Full refund minus fees. 3-5 Days Before: Refund minus $50 & fees. Within 72 Hours: No refund, possible 30-day credit. Blended Learning: 50% refund after online access. Reschedule in-class within 30 days if online incomplete before in-class. Loss of fees if online complete/attended but in-class missed without rescheduling within 30 days. Late Arrival (30+ min): Fee forfeiture possible. No Attendance (In-Class): Loss of fees. Email within 24 hrs to reschedule for credit. Your responsibility to contact us for rescheduling. No contact/reschedule within [insert timeframe, e.g., 7 days] means fee loss. Course Fees non-refundable once commenced. Commencement: Online: First access to materials/platform. In-Class: Attendance at any session portion. Blended: First access to online or attendance at in-class. Rescheduling PolicyYour responsibility to contact us for rescheduling via email (admin@ksquaredfirstaid.com) or phone [insert phone number]. Minimum 48 hrs notice required 1. Less than 48 hrs may incur a fee 3. One free reschedule, then fee applies 3. Rescheduled courses within [insert timeframe, e.g., six months] 3. Repeated requests may be refused. Failure to reschedule missed session within [insert timeframe, e.g., 7 days] is a no-show, fees forfeited 1. We may refuse reschedule/refund for late notice, repeated requests, no-shows, or if training started 5.Company CancellationsFull credit for another course.Credits & Refunds Valid 30 days, non-transferable. Processed within 15 business days to original payment. All requests via email. No cash value. Additional Terms We may cancel due to circumstances beyond control. Reasonable notice and credit/refund offered. We are not liable for incidental costs 7. Abusive behavior may result in termination without refund. Policy may update, changes not retroactive. By registering, you acknowledge and agree to this policy.Last Updated [March 25, 2025]